Policy

At Clean Expert, we are dedicated to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you voluntarily provide, ensuring full compliance with local regulations.

Commitment to Privacy

At Clean Expert, protecting your privacy and personal information is our highest priority. We ensure that all data handling practices are transparent and compliant with applicable laws.

Data Collection, Use, and Sharing
  • Information We Collect: We gather only the data you provide voluntarily when you interact with our website. This may include your name, email address, phone number, service preferences, and any other details you submit via contact forms or subscription services.
  • Purpose of Collection: The information collected is used to provide you with personalized cleaning service updates, appointment scheduling, special promotions, and to improve our website functionality.
  • Data Ownership and Sharing: Clean Expert is the sole proprietor of all data collected on this site. We do not sell, trade, or otherwise transfer your personal data to any third parties without your explicit consent, except when required by law or to trusted partners who assist in our operations under strict confidentiality agreements.
  • Communication: With your consent, we may contact you via email, phone, or text message with service updates, special offers, and notifications about changes to our privacy policy.
Control Over Your Data
  • Access and Correction: You can contact us at any time to request details about the information we hold, correct inaccuracies, or update your contact details.
  • Data Deletion: If you wish to have your data removed from our records, please contact us with your request, and we will take appropriate steps in line with legal obligations.
  • Opt-Out Options: You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting our support team directly.
Information Security
  • Encryption: All sensitive information is encrypted during transmission and while at rest on our secure servers.
  • Secure Storage: We store your data in secure data centers with advanced physical and digital security measures.
  • Access Controls: Only authorized personnel have access to personal data, and we regularly review our security protocols to prevent unauthorized access or breaches.
Policy Updates and Contact Information

Clean Expert reserves the right to update this Privacy Policy as necessary to reflect changes in our practices or to comply with regulatory requirements. We will notify you of significant changes via our website or through direct communication if you have provided consent to be contacted.

For any questions, concerns, or requests related to your personal data, please feel free to contact us:

📧 info@cleanexpert.co.nz
📞 +64 22 158 8238